Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the website operated by Rayenna Energy Private Limited (“Rayenna”, “we”, “us”, or “our”), including pages such as About, Services, Solar Calculator, Blog, Contact, and any solar news ticker or related content. By using this website, you agree to these Terms. If you do not agree, please do not use the site.

1. Who We Are

Rayenna Energy Private Limited is a PM Surya Ghar empanelled vendor (MNRE) registered in India, with its principal office at No. 3329/52, Ray Bhavan, NH Bypass, Thykoodam, Vyttila, Ernakulam, Kerala — 682019. Contact: sales@rayenna.energy · +91 7907 369 304.

2. The Website and Our Services

This website provides general information about rooftop and related solar solutions in Kerala, our company, and how to request a quote, site survey, or consultation. Content on pages such as Home, About, Services, Apartments & Housing Societies, Blog, FAQs, Media, and location pages is for informational and marketing purposes. It does not by itself create a binding installation contract. Any engagement for survey, design, supply, or installation is subject to a separate written proposal, quotation, and agreement between you and Rayenna.

3. Solar Calculator

Our Solar Calculator offers indicative estimates only (for example, possible system size, generation, or savings). Results depend on the inputs you provide and simplified assumptions. They are not a formal quote, engineering design, subsidy confirmation, or guarantee of savings, payback, or performance. Actual outcomes depend on your roof, shade, load, tariff, net-metering rules, equipment, and approvals. For a reliable assessment, request a free site survey or speak with our team via the Contact page.

4. Contact Forms and Enquiries

When you submit a contact, callback, society feasibility, or similar form, or message us via WhatsApp, phone, or chat, you confirm that the information you provide is accurate and that we may use it to respond to your enquiry as described in our Privacy Policy. Submitting a form does not oblige Rayenna to accept any project or offer any particular price or timeline.

5. Solar News Ticker — Aggregation Disclaimer

Our website may display a “Solar News” (or similar) ticker that aggregates headlines from third-party RSS feeds and public news sources. Rayenna does not create, write, edit, or control those third-party articles. We display selected headlines and links for the convenience of visitors who want quick industry context.

• Headlines, opinions, and claims in linked articles belong solely to their original publishers.
• We do not warrant that aggregated news is complete, accurate, current, or suitable for any purpose.
• Links may lead to external websites with their own terms and privacy practices; we are not responsible for those sites.
• Appearance of a headline does not mean Rayenna endorses the publisher, the story, or any product or policy mentioned.

Do not treat news-ticker content as advice from Rayenna. Always verify important facts with primary sources, regulators, or a qualified professional before acting.

6. Informational Content — No Advice Guarantee

Blog posts, FAQs, subsidy notes, net-metering explanations, and similar materials are general educational content. Rules, subsidy amounts, and utility processes can change. We aim to keep information helpful, but we do not guarantee that any page is error-free or up to date for your specific situation. Decisions about purchasing solar, financing, or relying on government schemes should be based on your own due diligence and, where appropriate, independent professional advice.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

• Your use of this website, the Solar Calculator, contact tools, blog content, and the solar news ticker is at your own risk.
• Rayenna and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your access to or use of (or inability to use) this website or any information on it — including acting or refraining from acting based on website content, calculator outputs, or aggregated news — whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.
• Where liability cannot be excluded, our aggregate liability relating to your use of the website shall be limited to the greater of (a) the fees (if any) you paid to Rayenna specifically for website-only services in the three months before the claim, or (b) Indian Rupees one thousand (₹1,000).

Nothing in these Terms excludes liability for fraud, wilful misconduct, or any liability that cannot be limited under Indian law.

8. Indemnification

You agree to indemnify, defend, and hold harmless Rayenna Energy Private Limited and its directors, officers, employees, and agents from and against any claims, demands, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your misuse of this website; (b) your reliance on or actions taken based on website content, calculator results, or third-party news shown in the ticker; (c) your breach of these Terms; or (d) your violation of any law or third-party rights in connection with your use of the site.

9. Intellectual Property

Unless otherwise stated, the website’s design, branding, logos, original text, and original media are owned by or licensed to Rayenna. You may view and share pages for personal, non-commercial use with attribution. You may not copy, scrape, or republish substantial parts of the site for commercial purposes without our prior written consent. Third-party marks and news content remain the property of their respective owners.

10. Acceptable Use

You agree not to misuse the site — including attempting to disrupt it, introducing malware, scraping in a way that harms our services or third-party feeds, submitting false or abusive enquiries, or using the site for unlawful purposes.

11. Privacy

Personal data is handled as described in our Privacy Policy.

12. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page shows when they were last revised. Continued use of the website after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of India. Subject to applicable law, courts in Ernakulam, Kerala shall have jurisdiction over disputes arising from these Terms or your use of the website.

14. Contact

Questions about these Terms of Use: